Client Service and Marketing

ABOUT CLIENT SERVICE & MARKETING

Bringing our expertise to the client

Client Service & Marketing is the first point of contact for our clients. Whether we are working with large institutional investors or trusted partners who distribute our products in retail markets, our job is to understand their goals and connect them with the right investment solutions. We’re not only focused on sales and generating new business, we always seek to provide existing clients with best-in-class service. Some of our team are entirely client-facing; others provide technical, marketing or administrative support, or build specialist knowledge in specific products or markets that they can share with clients. Whether you’re holding face-to-face meetings or preparing product literature, your aim remains to communicate with our clients clearly and with integrity.

WORKING ENVIRONMENT

Shared values, ambitious goals

Across the Firm, we believe in delivering results by doing the right thing. We’ve built our success on it. In Client Service & Marketing, you’ll find we are entrepreneurial and ambitious as we always put our clients’ interests first. Sharing these clear goals creates an environment of mutual respect and support, where people work together to create a positive impact on the wider community. All ideas are welcomed, no matter who has them, and people at all levels are happy to share advice and expertise. We want you to do well so that you can help our clients do well. Investment is about getting the numbers right, but in Client Service & Marketing, where we come into contact with clients every day, we know it’s a people business too.